INFO & FAQs

The Lost City is ready and waiting for your adventure! Read on for key information & our Frequently Asked Questions. Happy Putting!

You can either book online or turn up and pay on the door. Please note – it is one queue for all ticket types but if you do book online, you’ll save 10% off food and drink during your visit
Please be aware that we use strobe lighting and other lighting effects. If you or any member of your group are photo-sensitive, please get in touch with the team before your visit.
If you’re driving to us, you can enjoy free parking after 5.30pm in St Stephen’s car park. Visiting before 5.30pm? Enjoy half price parking (for up to 4 hours) before 5.30pm. Just ask the team to validate your parking ticket after your game.

During Your Visit

Use the queue system when you arrive (There is one queue whether you have booked online or not)
Both courses are accessible for most wheelchairs however please be aware each hole has a dipped curb so please get in touch for pictures or more information before your visit if you need more accessibility info
The Tiki Bar is open for food and drinks, you can order at the bar or use our table ordering system
We have hand sanitiser stations throughout the venue and courses
We have toilet facilities within the venue and there are additional toilets within St Stephen’s Centre
Please do not move onto the next hole until the group in front has done the same

We will continue our extensive cleaning processes on the courses and entrance areas throughout opening hours
All balls and putters are sanitised after use
Hand sanitiser stations are available for customers and staff throughout the venue and courses